Thursday, November 22, 2007

My terrible Macbook.

With the biggest shopping day of the year coming up tomorrow, I figure what better time than now to discuss this matter.

I purchased my Macbook about a year ago in September and was thrilled with it. It had a lot of cool features, and its operating system had a lot of features that windows didn't. However, about 2 months later, I had an adapter problem and decided that I was going to fork over the extra couple hundred dollars to get an Apple Care plan. A few months after that, my machine developed the flicker that can be seen here. This is not my machine, but my machine has the exact same problem.

Now, I'd like to point out that my $400 HP laptop had a complete motherboard failure 6 months after its purchase. However, the customer service was amazing and they had it repaired in no time. Apple's customer service is AWFUL. In order to have anything done with your computer, you have to set up an appointment with a Genius over the phone, then cart yourself and your computer to the store and deal with these snarky jerks with over-inflated egos who are apparently the next up and coming Steve Jobs and have no time to deal. And don't you dare try to speak to one without an appointment! They have no time for you little people.

Just two days ago, my $1200 macbook developed yet another issue. Now when the battery nears fully charged, the adapter light flashes back and forth from green to orange, and the battery status goes from "charging" to "fully charged" over and over. This too seems to be a normal problem, and I'm going to need to get my computer looked at by a wonderful Genius so I can potentially get a new battery. Lovely. How about making a product that works.

And that $400 HP laptop? Still running. Could use some RAM and a little TLC, but after 4 years, I think that's pretty impressive.

I don't think I'll ever buy another Macintosh computer.

No comments: